Group healing is one of those assignments that's often necessary but also easily forgotten. Many raid leaders whether they're leading pickup groups or guild raids often forget to establish specific group healing assignments. I include myself in the category of forgetful leaders.

Group healing back then

Naxx really spoiled us. It was extremely easy to just tell healers to raid heal and brute force heal our way through the various encounters. Sure we'd have dedicated tank healers but I know I never designated specific group healers.

Why?

Because there was never a need to. Raid healing was very simple. Coordination wasn't even needed at all. Target players, hit healing spells and call it a day. It was quite easy to "faceroll" your way to victory as a healer. Healers did not have to be assigned to heal group 1 or group 2 or so on because a smart heal would just happen to land on a player who desperately needed it (Chain Heal or Circle of Healing as an example).

One of the things I've been doing in preparation for patch 3.2 is running a lot of heroics to fill gear holes in my enhancement set, since I am determined to get that set up to a respectable level before the patch drops. I don't often get to raid enhancement and my restoration set is mostly at the level I need it to be to heal 10 man content, so until fist weapons actually start dropping in raids, that means running CoT Strat a lot and cursing when the Band of Guile drops yet again. Seriously, if you need a Band of Guile, you should run CoT Strat with me in the party, because I can guarantee that it will drop by my very presence.

When you get a good PuG, of course, you keep running until you just can't stand anymore. Today I was in that very circumstance, a PuG that went together so well that we slid from CoT to Utgarde Pinnacle to Utgarde Keep to the Nexus in short order. While the Band of Guile dropped yet again (seriously, I should start charging spellcasters who want rings, as Annhylde's Ring also dropped) there was one moment that struck me as a good reason why I play a shaman. A badly timed disconnect on the part of our healer and one of our DPS led to my switching to heal the tank through three mobs, only to see him and the other DK (who I will charitably say was somewhat inexperienced in his/her class) go down when another proto-drake was added by a corpse exlosion. At this point, low on mana as I was, I managed to pop my Feral Spirit, Shamanistic Rage, Fire Elemental Totem, and Heroism to burn the last add down while restoring my mana in the process.

Here's a great video from Arawn of CrusaderAura.com that offers up a first look at the new Shaman totem interface coming in patch 3.2. As expected, you'll soon be able to drop four totems all at the same time, as well as eventually (you'll need to be in the higher levels somewhere) have a few different sets of totems to drop whenever you want. As you can see, you have four slots, one for each type of totem, and then you can switch each of those on each of your Call of Air, Water, and Fire settings. Finally, the last button on the right is Call of Earth, which used to be called Totemic Recall, and will let you call all of the totems back, getting a little mana back for each.

It looks like it works great (save for, of course, the small bug with no cooldown on the elemental totems, but we're sure Shamans won't have a problem with that, right?). The bottom line is that Shamans will only need one button and one cooldown to smack their totems down wherever they want -- you can still light up totems on their own by pressing their buttons, but if you just hit the Call button, then you'll get them all, in the same cooldown with the usual mana cost. It'll be interesting to see what kinds of UI hooks are in this thing as well, and how it might work with addons. But that's for the future -- for now, it looks like Blizzard has done a great thing for Shamans here.

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Patch 3.2 will bring about a new 5, 10, and 25 man instance to WoW, and usher in a new 40-man battleground called the Isle of Conquest. WoW.com will have you covered every step of the way, from extensive PTR coverage through the official live release. Check out WoW.com's Guide to Patch 3.2 for all the latest!

Patch 3.2 has been announced, and shamans saw some changes. That's the short version.

Well, we've had the big patch notes bomb dropped on us, and they weren't kidding about changing restoration around, were they? Of course, if you're an orc shaman, you also got expertise with fist weapons added on to your racial, which is pretty neat all told. We also finally saw the debut of the new totem interface, which I can't say enough good things about. The ability not only to drop up to four totems in one GCD but to have up to three customizable sets of four totems for different uses (I plan on making a set just for when there's no DK's around and I can finally use Strength of Earth totem instead of freaking Stoneskin) just made the clouds part and a host of glorious angels descend upon me. Turns out they wanted some money, but still, for a moment it was pretty keen.

Before we get rolling, though, I want to remind people: I want your horde screenshots! Otherwise this column is just going to be goat-men from the Twisting Nether, and I know you don't want that. I personally don't care, but you guys get so upset, and while that orc racial does make leveling my orc shaman appealing, I don't really think I have the time.

I should probably also mention that rogues got axes in an attempt to give the design team more freedom to actually put some axes into the content. (Yay for one 1h DPS axe in all of Naxxramas, EoE, the Obsidian Sanctum and Ulduar!) I can only look forward to the host of axes in Argent Coliseum that are too fast for shamans to use effectively. On the up side, goodbye, totem stomper macros! We hate you!

This was sketched in outline in the massive Shaman Q&A post that went live a while back, but now we have details on how they plan on redoing the Shaman totem interface for patch 3.2. Remember these are just plans, and things may change as the development of the patch progresses, but this is the current state of things.

Shamans will get a new bar for their totems, above the main action bar, where other class-specific bars go, like Paladin auras or Druid shapeshift forms. You'll have a button for a totem of each element of your choice, a button for Totemic Call (renamed Call of Earth), and a button for a new ability, Call of Fire, that drops all four selected totems at once, in a single GCD (but for the full mana cost).

You'll also be able to set your Call of Fire to summon less than four totems if you like. Call of Fire will be trained at the same level as Totemic Call currently is, 30. At "higher levels" (I'd guess 60 and 70, or so) you get Call of Air and Call of Water, which do exactly the same thing as Call of Fire, but you can load them up with different totems. This gives you three different quick-sets of totems you can drop in one keystroke.

Well, shamans, what do you think? Is it everything you hoped for in a totem interface update?

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Patch 3.2 will bring about a new 5, 10, and 25 man instance to WoW, and usher in a new 40-man battleground called the Isle of Conquest. WoW.com will have you covered every step of the way, from extensive PTR coverage through the official live release. Check out WoW.com's Guide to Patch 3.2 for all the latest!

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We've talked about the limits and benefits of totems before, but Shamans have pretty much agreed that, especially since totems are starting to see some shared usage with other classes' spells, they could really use a revamp in terms of base mechanics. The main issue is simply mobility -- totems are designed to be dropped and immobile, and that on its own starts them at a disadvantage when compared to buffs that are placed directly on players. There have been lots of ideas passed around about how to get out from under that limit -- a "relay" totem that could spread buffs around, a mobile totem attached to the Shaman him/herself, or just a kind of totem pet that could be directed by the Shaman as needed.

But Ghostcrawler just plain says no. In response to many issues with the totem mechanic, he chooses to focus on mobility, saying the fact that Shaman totems have limited range and must be placed in certain places is intrinsic to the way the class functions. He admits that totem mechanics are being examined (the main issue the OP has is totem health, and indeed, it may be tough for Shamans to keep both their totems and their mana up), but says that mobility is not a change they're planning for: totems are designed to be strategically placed once, and that's the way they'll stay.

Bad news? Not really -- when I played as a Shaman, and for most of the Shamans I know, the totem mechanic is something to be proud of. Sure it's a pain, but a physical manifestation of the spells and buffs we cast is unique to the class. The only issue will be whether Blizzard makes up for that disadvantage in some other way -- so far, it seems most totem-droppers would say they haven't.

This week saw the first of Blizzard's class Q&A columns. Amazingly, we shamans got to go first. While Eliah already covered the basics for us, I thought going in depth with the discussion would be worthwhile. There's a lot of information in the Q&A as a whole to go over and discuss. For example:

• One longer-term change we are considering is removing the buff totems (replacing them with normal spells) and making all of the totems do something more active, like the current damage or healing totems. We've even discussed letting shamans carry a totem on their back (the tauren do it already) but that may be too far out there.

No, no it's not too out there. Make it happen, make it happen now please. I don't care if you have to make a new weapon category that only shamans can equip for this to happen, I want to see shamans with those great big honking totems on their backs already.

They're reading my mind! Just an hour or two ago I was thinking to myself, "if I can get a mount at level 20 in patch 3.2, what's the point of all those level 20+ speed-increasing skills?" Zarhym has solved my conundrum: they're all going to be reduced to level 16!

This includes Druid Travel Form (was level 30), Hunter Aspect of the Cheetah (or as I like to call it, Aspect of the Cheater; was level 20), and Shaman Ghost Wolf (was also level 20). Also in this post, the skull confirmed that class-specific mounts will come at the same levels as generic mounts will: Paladin and Warlock ground mounts at 20 for normal and 40 for epic, Druid Flight Form (now enhanced to 150% speed, like the other normal-speed flying mounts) at level 60, and Swift Flight Form at level 70.

So the days when Ghost Wolf or Travel Form was all you had to go faster for 20 levels may be over, but at least it will be useful for four. There has been a lot of debate back and forth about these changes, but for my money, if they're not going to let us start alts at high levels, this is the next best thing: making leveling much less painful.

The first answer post from the class Q&A series is up! 6:30 PM on a Tuesday night is not exactly when I expected this to drop, but I'm not complaining, and neither are most shamans, I expect. 4,400 words from the devs answering the community's questions is always nice. I've summarized the major points below; my summary may seem long, but it is only 20% of the original post.

As of Wrath, the goal is for all three Shaman trees to be viable in end-game raiding, and for Shaman DPS to be not necessarily quite as high as pure classes, but close; the goal is that "no raid worth its salt would turn down" any shaman out of concerns that the class is underpowered.

They do think Shamans are a bit underpowered in PvP, especially smaller Arenas, and view that as a problem. They mention particularly wanting to improve Shaman performance on 2v2s.

This week, Totem Talk covers the mail options for 25 man Ulduar, and also presents reader screenshots! Since I'm not raiding Horde-side as much right now (Malfurion, I miss you, especially the fine folks in the Consummate Vees, one heck of a good group of people) I've been using my Draenei shammy for the screens, and after many comments demanding the return of horde shamans, I finally threw down the gauntlet and dared the readers to provide them if they missed them so much.

Clearly, I had underestimaged your desire to see orcs, taurens and trolls back alongside this column. Well, far be it from me to stand in your way. Readers Chris Bell and Adam Brien both sent me good pictures of their orc shamans (this week we meet Adam's shaman) as did Claire Jones, whose tauren shaman will be featured after the cut just because I have a soft spot for tauren shamans. (Vishypants, you are remembered.) Now, don't take this to mean you'll never see a draenei screenshot here again, cause even if you don't like them I do. But if readers keep sending in those screenshots I guarantee some of them will make it to this column.

Heck, it saves me having to remember to take a screenshot, after all.

World of Warcraft isn't actually at this year's E3 -- Activision Blizzard has a great big booth with lots of cool games in it, but none of them are Blizzard's. We guess they're saving everything for the big event at BlizzCon. But we still found someone cool to meet on the floor -- The Guild's Michele Boyd (you can see her here in the last Season 2 episode) was working on the show floor for THQ, and was kind enough to stop by and talk to me before she went off to actually, you know, see some videogames (we heard there's some here, but we've been too busy writing about all the cool stuff we're seeing on Joystiq and Massively).

As you can see above, she's hosting a series on Discovery Channel (and she's got the science chops to do it), she's currently rocking an Enhancement Shaman (in Outland, not Northrend -- what can I say, I was confused by her awesomeness), and she's got some good thoughts on what's up in the next season of The Guild. Big thanks again to her for chatting with us, enjoy the video!

And we're back to looking at Ulduar's gear drops for shamans. This week, I figured it was long past time to look at the various non-set mail drops from the instance, since we've covered rings, shields, weapons and emblem of conquest purchases already. I'm sure we'll need to take at least a couple of weeks to fit all the mail in the place, so we should get started right away.

Again I remind horde shaman enthusiasts that I'm not raiding Ulduar on my orc, and if you want to see screenshots of an horde shaman up here, my email is matthew.rossi@wow.com - I'd be happy to use one or even many of them.I'm just simply not going to be able to raid Ulduar more than I already am.

Onward to gear. As always, the usual disclaimers (not all gear has been found yet, things get changed, moved, etc etc) apply. We'll talk about Ulduar - 10 gear first and then Ulduar - 25 either after or in the next post.

Some people who play World of Warcraft really closely identify with one of the two factions, the Horde and the Alliance. They care about the ongoing lore of the divide, they argue back and forth about which side is in the wrong and who is doing what, or when which side committed a particular wrong or another. Now, we here at wow.com are no different in that regard, as you saw when you followed those links. We're passionate about the game, and that includes the lore.

However, I've always been less a factional player (I have and love Horde and Alliance toons pretty equally, and I think both sides of the Horde/Alliance enmity have good and bad points) and more of a class partisan. I pretty much love shamans and warriors and don't really like playing other classes. I'll defend my chosen classes, gush about them, rant about what I think needs fixing, and play those classes to the exclusion of others even when I know that objectively those other classes might well be just as much fun. I just can't bring myself to support other classes, play them, or even in my heart embrace them as fully as shamans and warriors. I'm not pretending my behavior is anything more than the strange mental quirk of a particular player, but it got me wondering: what other strange divisions are out there in active play? My lovely wife, for example, won't tame a pet unless it has a unique skin or is harder than normal to get. She just loves the challenge.

Do you find youself making a choice, whether it be Horde vs. Alliance, a specific class, a race, a profession, or a style of play that draws a solid line of demarcation for you in game? Roleplayers vs. non-Roleplayers? Will you only raid 10 man? Are you a partisan for PvP and barely even bother with instances? What do you cleave to in WoW, and what do you reject?

This installment of All the World's a Stage is the thirty-fourth in a series of roleplaying guides in which we find out all the background information you need to roleplay a particular race or class (or profession!) well, without embarrassing yourself.

At the outset of this series on how to roleplay one's professions, Leatherworking struck me as the most difficult profession to write about, even more than skinning, herbalism, or mining. This was in spite of (and in fact maybe because of) the fact that it was the first profession I ever chose in WoW. My very first character, who was a druid, wanted to choose leatherworking in order in order to make her own armor as well as prevent the dead bodies of all those animals she had to kill during her quests from going to waste.

At that time I didn't know a whole lot about roleplaying, or how to play the game, and I knew even less about the background lore behind everything I was seeing. I originally roleplayed with my friends that my night elf had been born in Darnassus, only later to find out that would have made her about 3 years old -- a fact none of us had known, because WoW was our first exposure to the lore of Azeroth. This was actually my inspiration for writing these articles, so that our readers wouldn't have to go read pages and pages of books and websites or play old and (to me anyway) less enjoyable games.

As I played the game more and more, the leatherworking armor seemed less and less useful and seemed more and more difficult to make. I also started imagining what skinning all those animals and then stitching together parts of their dead bodies would actually feel like, and suddenly I felt more like a kind of Dr. Frankenstein than a peaceful druid. It turns out, however, that I knew as little about leatherworking back then as I did about the game itself.