Contact us
Many Synchrony accounts can be found using the dropdown menu below. If you're unable to locate your account, please use the Get help dropdowns below to contact us.
Consumer accounts
Access your retail credit card, CareCredit, or Synchrony Bank savings account(s) below.
Enter your card's brand name below
Chat available through Account Access
Business accounts
Current partners, access your Synchrony Business or CareCredit Provider account below. Prospective partners, get contact information to speak with a Synchrony representative.
Commercial cardholders
Access your corporate credit card or business line of credit account(s) below.
Get help
To chat with an agent
- Select your account type from the Credit Card Partners dropdown
- Select Account access
- You will be redirected to the Credit Card Partners webpage
- Select the Chat icon or Log in to your account and select Chat Now
To send a secure email:
- Select your account type from the Credit Card Partners dropdown
- Select Account access
- Log in to your account
- Select Messages
Please note, to help protect the privacy of our customers, Synchrony Bank is unable to discuss or provide specific account information via unsecured channels. For inquiries, please allow at least 3 business days for a representative to contact you.