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Annual Subscription Cancellations and Refunds

When can I cancel? Are refunds available?

If for any reason, at any time you are dissatisfied, you may cancel your annual Premium, Premium Plus, or Premium Elite subscription and receive a refund on all unserved issues, and the amount available for refund is greater than $5.00. To change or cancel your annual subscription, please contact us at (866) 853-3661. Refunds are not available for Premium Unlimited subscriptions.

Initial & Monthly Subscription Cancellations and Refunds

When can I cancel? Are refunds available?

If for any reason, at any time you are dissatisfied, you may cancel your subscription (terms of 90 days or less), but no refunds will be issued. To change or cancel your subscription, please contact us at (866) 853-3661.

Pricing and Payments

What are your prices?

Prices vary depending on the product and term purchased. Initial terms offer our lowest available prices. Initial subscriptions are available only to new subscribers.

Will my price change?

At the end of the initial term, your subscription will automatically renew at the current price for your product.

By what methods can I pay?

All purchases require credit card payment and are automatically renewed.

Will my subscription be automatically renewed?

Yes. All subscriptions will be automatically renewed for your convenience. You won’t have to worry about renewal notices, phone calls or missing issues if you forget to renew. You have complete control over your subscription and can contact us to change or cancel this feature at any time. Prior to each annual renewal, you will be sent a reminder notice stating the term and rate then in effect. If you do nothing, your credit/debit card will be charged at the then current rate. You may cancel the auto-renew feature at any time by calling (866) 853-3661 or filling out this auto-renewal cancellation form. Offer not available to Vermont residents.

How do I renew my subscription without the auto-renewal option?

Sign into your online account and navigate here. If you have questions, please contact us at (866) 853-3661.

Online Access

What’s the difference between a membership and a premium membership (subscription)?

A membership will provide access to general business news stories published throughout the day. A premium membership is required to access premium content, the Digital Edition, the Book of Lists, and other premium tools and features.

How do I access premium content online?

On the Sign In page, enter the email address and password of your premium membership.

What if I have forgotten my password?

If you have forgotten your password, use the link on the Sign In page to recover it. An email will be sent with instructions to reset your password.

If I start a premium membership online, will I receive immediate access to premium content?

Yes. If you use a credit card to start a premium membership online, you will receive immediate online access to premium content and the Digital Edition.

What is the Digital Edition?

The Digital Edition is a complete digital replica of the printed weekly edition. It is viewable online via an e-reader.

How can I view the Digital Edition?

In order to access the Digital Edition, you must have an active subscription and it must be linked to your online account. To access the Digital Edition, click here.

How do I download the PDF version of the Digital Edition?

Only active subscribers can download a PDF of the Digital Edition. PDFs of all weekly issues are available in your account, click here. You can also download a PDF from any Digital Edition. Once you open the Digital Edition, you can choose Archive in the top left corner. This will allow you to download the entire issue.

How do I search the Digital Edition for names of companies or individuals?

Active subscribers can view the Digital Edition and quickly find company or individual names mentioned by clicking the magnifying glass on the bottom right corner of the Digital Edition. Type your keyword, company name or individual name that you would like to find and click the magnifying glass or the Enter key.

How do I get Digital Edition back issues?

Only active subscribers can view Digital Edition back issues. To view the Digital Edition archive, you can click the View Archive Issues link in your online account. You can also click the Archive button when viewing the most recent Digital Edition.

Am I allowed to share the Digital Edition with others?

No. Only active subscribers can view the Digital Edition. The Digital Edition may not be distributed, disseminated or copied for any reason. This is part of our user agreement, and by viewing the Digital Edition or downloading a PDF, you agree to follow the rules spelled out in the user agreement.

Email Newsletters

Are email newsletters free?

Yes. Morning Edition, Afternoon Edition and Breaking News Alert email newsletters are sent at no cost. All memberships include complimentary sends of these email newsletters*.

How do I change my email newsletter preferences?

You can update your account by clicking here.