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Workers' Compensation Insurance

West Bend can handle all your workers’ compensation insurance needs! Whether big, small, or somewhere in between, we’ve got the right coverage, services, and team of insurance professionals for you. Regardless of your business size, you’ll have peace of mind knowing it’s protected by a West Bend policy that’s backed by knowledgeable and experienced underwriters, loss control representatives who have the expertise and tools to keep your employees safe, friendly and professional claims representatives, and best-in-class claims practices.

And depending on the size and makeup of your business, you may benefit from working our high-touch service level, delivered by a dedicated team of insurance and loss control professionals. Together, we’ll work closely with your company to help manage and control your workers’ compensation claim costs while ensuring injured employees receive the highest quality medical treatment and return to work as soon as medically possible.

To find out how we can work together to find the coverage that's right for you, contact an independent agent who partners with West Bend.

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CLAIMS SERVICE

The Silver Lining® at Work for You

West Bend’s Workers’ Compensation Claims team works hard to deliver Silver Lining Service to our policyholders and their employees. Here’s how:

  • New losses are assigned with a sense of urgency, matching claim severity with the appropriate expertise of the adjuster.
  • Our team of claim professionals averages 13 years of experience.
  • A catastrophic team is dedicated to high-exposure claims.
  • We have an on-staff medical cost containment specialist.
  • We offer ambitious medical cost containment programs that include a rehabilitation network, bill review, and medical implant solutions.

Additional Claim Services

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Internal Nurse Case Management Team supports our claim representatives by using their experience in the medical field to carefully examine the medical aspects of Workers' Compensation claims to reduce the duration of the disability, as well as the cost. 

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Narcotic Task Force developed a comprehensive program that executes strategies to cut down on the use of narcotic medication, while emphasizing education, early intervention, and comprehensive evaluations. 

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Special Investigations Unit (SIU) helps our policyholders manage loss costs through an integrated program aimed at early detection and resolution of questionable claims. Our goal is simple: Stop fraud in its tracks.

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Early-Return-to-Work Program can significantly reduce the amount of time an employee is off work after a work-related injury, illness, or disease, and reduce our Work Comp policyholders’ premium costs by decreasing disability periods.

Other Resources

Workers’ Compensation Claim Kits

This kit contains important West Bend claims contact information, an introduction to our current medical cost containment initiatives, and forms to help policyholders implement early-return-to-work programs for their employees.

View Kits

West Bend PPO Directory

A Preferred Provider Organization (PPO) helps connect workers with health care professionals for work-related injuries

Find a West Bend PPO in your area

Find a West Bend Agent Near You

Since 1894, West Bend has relied exclusively on independent agency partners to quote and sell our products. While we don’t sell directly to consumers, you can rely on one of our trusted agents to help you customize a policy that meets your specific needs.

Find An Agent