Industry Leading Managed Guest WiFi Designed For Hotels, Resorts, & Lodges

Cost-Effective & Fast, Reliable Guest WiFi

Thinix Hospitality Team delivers lightning-fast, reliable, cost-friendly hotel guest WiFi systems to increase your guests' brand loyalty, keeping them happy and coming back time after time. Thinix offers the most advanced program for quickly deploying a guest WiFi system for any hotel or resort. With complete integration capabilities and dual-band access points (802.11ac), hotels can experience custom-engineered guest WiFi solutions, strong connections throughout every room, enterprise-grade equipment from leading vendors, and 24/7 U.S. Midwest-based Thinix GuestFirst™ support.

Thinix Guest WiFi solutions are for all types of hotels and we have worked with some of the most trusted hotel brands around the globe. Thinix offers a variety of wireless access points, including wall-plate access points that are placed in guest rooms. Wall-plate access points are the best way to ensure there is a strong connection for devices as it brings the signal directly to guests for a seamless, superior guest WiFi experience. With highly competitive price options for limited-service hotels, FamilySafe WiFi utilizes high-quality equipment to provide reliable connectivity.

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Free WiFi Consultation

Want to know how much you could save with Thinix? Thinix always offers a free, no obligation wireless internet consultation.

Why FamilySafe WiFi?

The need for hotel WiFi services that protect guests from threats has grown. FamilySafe Guest WiFi, with client-isolation, works to protect guests by preventing the spread of viruses and malware (such as CryptoLocker, WannaCry, Petya, Goldeneye, Locky and many others) from computer to computer connections within a hotel. FamilySafe WiFi keeps guest devices and private information much safer than in a traditional network setting without client-isolation protections.

FamilySafe technology can also block inappropriate web content. Thinix’s content filtering solution is designed to comply with the Children’s Internet Protection Act (CIPA), which is the industry standard for web-filtering. User safety and satisfaction is Thinix’s utmost priority. Trust Thinix to provide secure and reliable computer access for your patrons.

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24/7 GuestFirst™ Support

Our three-tiered WiFi network support system ensures users get help quickly and efficiently from 24/7 U.S. Midwest-based support. By offering built-in WiFi user support, we save hotels money by preventing hotel staff from dealing with guest WiFi problems. Thinix also has a full team of engineers and technicians that monitor the WiFi networks, troubleshoot issues, and deploy regular updates. Join the hundreds of hotels and resorts that have switched to the Thinix GuestFirst Support solution.

We handle WiFi issues from simple to complex:

  • Assisting Inexperienced Users
  • Networking WiFi Support
  • Staff Level WiFi Support
  • Hotel WiFi Security
  • ISP and Routing
  • Non-PC Device Setup
  • Real-Time Monitoring
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Key Features


Brand Standard Terms & Conditions Splash Page

Brand Standard Terms & Conditions Splash Page

Hardware Upgrade Program

Hardware Upgrade Program

Enterprise-Grade Equipment

Enterprise-Grade Equipment

Strong Whole Property Roaming Connections

Strong Whole Property Roaming Connections

Brand Standard In-Room Instructions

Brand Standard In-Room Instructions

Large Scalability for the Internet of Things

Large Scalability for the Internet of Things

Real-time Network Monitoring

Real-time Network Monitoring

Network Security & Segmentation

Network Security & Segmentation

Easy-to-Deploy with Plug-and-Play Upgrades

Easy-to-Deploy with Plug-and-Play Upgrades

Detailed Per User Tracking & Reporting

Detailed Per User Tracking & Reporting

Automatic Report Generation

Automatic Report Generation

24/7 GuestFirst™ Support

24/7 GuestFirst™ Support

Hotel A & B are virtually identical, except that last year Hotel A invested in a Thinix FamilySafe WiFi system. Guests at Hotel A gave FamilySafe WiFi rave reviews, leading to increased occupancy and higher room rates (RevPAR), while Hotel B struggled with reviews and bookings.

Improve RevPAR Through WiFi Investments

Strong hotel guest WiFi is a large differentiator for the competitive hotel market. FamilySafe Hotel WiFi systems are extremely reliable; designed to handle a large number of users and make connecting to the network simple. When compared to industry averages, hotels supported by FamilySafe WiFi outperform competitors in higher overall guest satisfaction scores and have 90% fewer connectivity issues.

Optimal guest satisfaction and a seamless user experience result in better reviews and perceived value for hotels. A Forrester Research Paper commissioned by Motorola Solutions revealed that 94% of respondents stated strong hotel WiFi was the most important hotel amenity. One-third of those surveyed even said it was a deal-breaker if a hotel doesn’t offer guest WiFi in their room. Even a tiny increase in room revenue due to guest WiFi improvements can recoup investments in as little as 3-6 months, allowing for increased profitability for years to follow.

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Save Money & Do It Yourself!

Many hotels, resorts, and other businesses are looking for easy to install and competitively priced enterprise-grade Guest WiFi and HSIA (High-Speed Internet Access) solutions to support their guest and business operations.

WiFi-in-a-Box by Thinix is a turnkey, preconfigured equipment package that includes everything a hotel or business owner needs to install an enterprise-grade hospitality Guest WiFi system. Typical packages includes a gateway, switch(es), and access points. Thinix preconfigures all equipment and can include network cabling if needed.

WiFi-in-a-Box by Thinix is designed for owner/operators that prefer to install their own systems. Thinix provides remote installation assistance and guidance on where equipment should be installed so you can be assured the system will operate well after installation. 

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Free WiFi Consultation

Want to know how much you could save with Thinix? Thinix always offers a free, no obligation wireless internet consultation.

Customer Testimonials


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