We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jun 05
Checking account problem
Checking account problem
I came in to discuss a 'check fee' that was added to my statement. Upon review by a staff member it was deleted in a matter of minutes.
Andrew & Barbara
Jun 05
Amazing job
Amazing job, Lumenia Brito the best manager that I have in every Bank
Adonis Hernandez
Jun 05
Miguel and his team at BankFive
I had a wonderful experience working with Miguel and his team for my mortgage loan. Miguel had knowledge and experience which created a very comforting experience for myself. He guided me throughout the entire mortgage process and offered great guidance. I absolutely enjoyed working with him and his team and highly recommend him.
Jasira
Jun 05
Bank five fall river
Teller was very nice and helpful
Krystal the branch manager was very helpful
Henry
Jun 05
I was assisted well n the Bank is just…
I was assisted well n the Bank is just excellent
Neoza_
Jun 05
I was made to feel like I mattered
I was made to feel like I mattered. I have a disability and I was accommodated. I am very appreciative of that.
Melanie
Jun 05
The lady explained to me about what I…
The lady explained to me about what I needed to know
William
Jun 04
No complaints
No complaints. Customer service representative was very helpful and answered all my questions.
Sandra Teixeira
Jun 04
I love working with BankFive
I love working with BankFive, it is a local bank with great customer service.
Michael
Jun 02
Iam so glad I find bank five
My loan officer is great his help me a lot to put all documents together Iam so grateful to know Dennis
Zoraya
Jun 02
Resolving banking problems
Anytime I have called the bank about a problem that I have had , they have always been very helpful with advice to solve the problem.
Leslie
May 31
Every body is very helpful and the…
Every body is very helpful and the tellers are very nice i wood reccomed bank five to everybody. Walter duchaine
Walter
May 30
Jared is always there to help
Jared is always there to help. He has been the corner stone at this branch. He always has the answers to all of our questions time and time again. Thank you Jared and the staff. Joe R.
Joe R.
May 30
Fallen Officers Memorial Trust experience
We do quite a bit of business with Bank Five since the Fallen Officers Memorial Trust has many scholarship accounts there. The staff at the main branch (where we do most of our transactions) is always extremely helpful to work with. As you can imagine with that many accounts, sometimes a glitch occurs. But everyone we work with goes the extra mile to help us out!!
Cathleen
May 30
Was my first time at the newly…
Was my first time at the newly renovated branch and it is as beautiful as your tellers. Great service with a smile.
DAVID HOWES
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