We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Apr 30
Customer service was polite
Customer service was polite, helpful and answered my question. I also was not on hold for very long either, which I appreciated immensely.
Nitty Gritty
Apr 29
El trato es muy especial tiene un gran…
El trato es muy especial tiene un gran carisma me sentí satisfecho con cada respuesta que recibi de casa pregunta que hice y dispuesta a ayudar en todo
Hector tejeda
Apr 28
Jared Smith is always extremely helpful…
Jared Smith is always extremely helpful and cordial, Excellent all round!
Thank you!
Andrea
Apr 26
Great banking experience
Well when I got there I only had less than a 5 minute wait Mrs Brito was very pleasant and very professional.. and she took care of all my needs and offered me knowledge about other things I might be able to do while I was doing my banking I would say she was a great asset to your company
Tracy
Apr 24
Very friendly and helpful staff
Very friendly and helpful staff. Professional atmosphere gives confidence.
Carol
Apr 24
Limenia Brito was excellent
Limenia Brito was excellent ! She was very helpful through out family emergency we encountered, I would definitely recommend her !
Gregory Halle
Apr 24
Luminosity Brito
Luminosity Brito, was extremely helpful, polite, and a pleasure to work with. Kevin
Kevin
Apr 23
Luke Lehman
Luke Lehman was wonderful to deal with from start to finish of the loan process. He went out of his way to be helpful, and follow up with us every step of the way.
Alicia
Apr 22
Easy transition to a new bank
Melissa Vincent was very helpful and knowledgeable in opening up my new accounts, answering any questions I may have had. Wasn’t rushed.
Russell
Apr 18
Always easy to work with Bank 5
Always easy to work with Bank 5. Friendly, and make the process easy.
Sara
Apr 17
Excellent customer service like always
The best customer service with a smile like always. All the employees are wonderful and make me feel welcome every time I walk in
Muhammad
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