Toll-Free, Vanity, and Virtual Numbers
Once you start using the business-class capabilities of your 2nd Line phone system, you’ll wonder how you ever managed before on a consumer-grade plan. See what these features do:
Toll-Free Numbers
make it easy for customers to reach you
A toll-free number is a phone number that’s free for the caller. It typically starts with 800, 888, 877, 866, 855, 844, or 833. They are widely used by businesses aiming for a national presence.
Why businesses use Toll-Free numbers:
To encourage customers to call you without worrying about costs.
It establishes your business as professional and customer-centric.
It signals that your business serves clients nationwide.
Vanity Numbers
brand your business with a memorable phrase
A vanity number is a custom toll-free number that spells out a word or a phrase, making your business easier to remember (like 1-800-FLOWERS).
Why businesses use Vanity numbers:
It enhances brand recall and marketing effectiveness.
They work well with radio ads and a catchy jingle.
They can add to brand recognition across media.
Virtual Numbers
facilitate mobility and aid marketing
A virtual number is not tied to a land line or a mobile phone line. A call to that number can be routed anywhere – to an App on a Smartphone, a laptop or a PC, or all three. Since they can point to any other number, they are also very useful for marketing campaigns.
Why businesses use Virtual numbers:
To segregate business and personal calls on one phone.
It lets user’s handle calls on their device of choice.
For tracking and measuring marketing campaigns.
