All Systems Operational
Website Operational
Webmail Operational
Mail access (IMAP) Operational
Mail delivery (SMTP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned maintenance May 2, 2024 07:00-09:00 UTC
This Thursday May 2nd, between 9:00-11:00 CEST / 3:00am-5:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail.

During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after a minute.

You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing.

We expect the impact on our service overall to be noticeable for webmail users, and minimal for IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.

Posted on Apr 29, 2024 - 12:13 UTC
Past Incidents
May 1, 2024

No incidents reported today.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Resolved - We installed a software update (for the techies: Linux kernel + CPU microcode) that should stop this malfunctioning from happening again. We're sorry for the inconvenience as we work through these issues.
Apr 25, 09:23 UTC
Monitoring - The server is back online and service is restored for all users.
Apr 25, 09:17 UTC
Identified - One of our servers is malfunctioning. We are working on bringing it back online cleanly. Some users will be unable to access their email while we work on this.
Apr 25, 08:59 UTC
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.