Chat. Sell.
Support.

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The chat tab within the Live Chat app allows access to One, an AI assistant that enhances work effectiveness, and to chats with customers handled by AI chatbots.

Preview LiveChat
on your home page with one click

LiveChat with AI

Automate

Resolve up to
80% of cases with AI

With faster resolutions and more customers served using AI chatbots, you will take the heat off your support agents, allowing them to devote more time to solving complex customer issues.

Discover chatbots in LiveChat

ChatBot, integrated with the Live Chat widget, sends a welcome message with buttons suggesting topics for starting the chat, and upon the user's selection, an AI bot replies with a rich message containing a carousel of product recommendations, complete with images, descriptions, and links.

One is an AI-based assistant that you can communicate with through text commands to navigate LiveChat products and services more effectively, helping your agents and sales reps work more effectively, whether it comes to finding internal information or receiving suggestions for replies during conversations with customers.

Improve productivity with One, your AI co-pilot

Provide faster and smarter support with AI. Help your agents and sales reps work more effectively, from collecting and accessing company knowledge to suggesting replies faster.

Discover AI features for your team

Chat

Talk to visitors before they leave your website. Use pre-set messages to engage people automatically, or start chats with selected visitors on your own.

Discover sales features

The preview of the LiveChat chat widget on a website, presenting a message from a customer service agent. This small chat window is all you need to support and sell your products or services.

Since installing LiveChat, the number of inbound leads has increased by 150%. This growth has translated to a 30-40% increase in inbound sales.

Tony Palazzo, Logical Position

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Sell

Give advice using the standard chat or connect LiveChat with ecommerce platforms to send in-chat product recommendations.

BigCommerce Integration

Shopify Integration

A preview of product recommendations that you can send while chatting with customers to speed up the sales process.

The Shopify integration enables us to get samples into customers’ hands a lot easier than just sending them a link to the online sample store.

Deanna Varble, Pioneer Millworks

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Support

Increase customer satisfaction and get repeat business by helping customers around the clock across several communication channels.

Discover support features

A preview of a chat list, including customer messages from communication channels you decided to integrate with LiveChat, including Messenger, WhatsApp Business, and more.

We’re running a subscription business, so it’s not just about making more sales every day. It’s about retaining customers longer and keeping them happy is the best way to do that.

Johan Danielsson, Sensorem

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