We improve customer experience, increase efficiencies, minimise risks & reduce costs with holistic automation solutions—from consultancy to design, implementation, analysis and maintenance.

Boost customer experience, increase conversions & scale effectively with Acquire BPO

Build your outsourced team today*

*Minimum 10 FTE

Flexible & scalable contact center outsourcing

Outsource on your own terms, based on your current business requirements. At Acquire BPO, we collaborate to build tailored solutions and get it right. Build your outsourced team with us onshore in Dallas or offshore in the Dominican Republic or the Philippines.

Outstanding

people

Challenged by ‘The Great Resignation?’ We attract, hire, develop and retain brilliant people onshore or offshore by being a values-led employer of choice.

Right size

fit

Transparent partnership engagement that adapts as requirements evolve, along with local Client Relationship Management and Project Management support.

Industry-specific

compliance

Compliant and regulated with thorough understanding and application of compliance and regulatory frameworks.

1st class security

& technology

Redundant infrastructure; onshore data storage in highly secure and stable locations; industry-leading integrated and innovative web applications.

Inbound and outbound contact center outsourcing services

At Acquire BPO, we help clients build stronger relationships with their end-customers through our wide range of award-winning contact center outsourcing services.

Contact Center

Provide positive interactions across all customer touchpoints—from chat, email, SMS and voice.

Call Center

Build connections that leave a great brand impression—including inbound customer service, order-taking and payment processing.

Inbound & Outbound Sales

Convert more people into customers with our effective sales, telemarketing and account management services.

Technical Support

Provide 24/7 level 1, 2 and 3 technical support, web and chat support, to give customers a truly omni-channel experience.

We don’t just think we’re great—our clients do too

We have over 16-years’ experience managing CX for some of the best global brands. Here’s what some of them have to say about us.

Over our 24-month relationship, we have been able to work in concert to improve our customer support operations.

"Much appreciate the partnership we have with Acquire. Able to have open and honest dialogue between the two companies. Over our 24-month relationship, we have been able to work in concert to improve our customer support operations. It looks like we are on a rewarding path and actions are aligned to be successful for years to come."

Judd Christenson
Chief Financial Officer

Overall, very consistent performance and results the Colibri team is pleased with responsiveness.

"Acquire has been a great partner for us. During COVID-19, we had our trials and tribulations getting things off the ground but once we did, we both benefited from the relationship. The team is doing great and it has been very easy to work with them. Acquire was always able to overcome the challenges that were thrown to them. Overall, very consistent performance and results the Colibri team is pleased with responsiveness."

Sandra Erickson
Sr. Director, National Customer Service

We have enjoyed a tremendous boost in efficiency since starting our business relationship with Acquire.

"We were looking for back-office outsourcing and Acquire BPO has beyond exceeded our expectations. They helped us assemble, and are still assisting us, in the expansion of our Data Entry team. Acquire continues to deliver great quality candidates, who have come together to make the Data Entry team that we envisioned into a reality. We have enjoyed a tremendous boost in efficiency since starting our business relationship with Acquire. We highly recommend Acquire BPO to anyone who is looking for business process outsourcing."

Adam Geller
Director of Pre-Underwriting

Partner with Acquire BPO—the leader in contact center outsourcing

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