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A management information system (MIS) is an information system [1] used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves people, processes and technology in an organizational context.
Information security management ( ISM) defines and manages controls that an organization needs to implement to ensure that it is sensibly protecting the confidentiality, availability, and integrity of assets from threats and vulnerabilities. The core of ISM includes information risk management, a process that involves the assessment of the ...
An information system ( IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information. [1] From a sociotechnical perspective, information systems are composed by four components: task, people, structure (or roles), and technology. [2] Information systems can be defined as an integration ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Technology management is a set of management disciplines that allows organizations in managing their technological fundamentals to create customer advantage. Typical concepts used in technology management are: Technology strategy (a logic or role of technology in organization), Technology forecasting (identification of possible relevant ...
Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...
Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems. [citation needed] Systems management is strongly influenced by network management initiatives in telecommunications. The application performance management (APM) technologies are now a subset of Systems ...
A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...