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A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
What else to know: The Better Business Bureau gives HomeAdvisor a rating of 2.95 stars out of five, but complaints come mainly from businesses who sign up with HomeAdvisor saying that leads don ...
User review. A user review is a review conducted by any person who has access to the internet and publishes their experience to a review site or social media platform following product testing or the evaluation of a service. [1] User reviews are commonly provided by consumers who volunteer to write the review, rather than professionals who are ...
ConsumerAffairs. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6 ...
A lot of people look at customer reviews online before they make a purchase. After all, they're like vicarious test-drives: You get the benefit of previous users' experiences in deciding whether a ...
Estimates about the portion of reviews online that are fake range from 4% to more than 30%, according to researchers at the University of Southern California, Los Angeles' Anderson School of ...
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