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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Technical writer - Wikipedia

    en.wikipedia.org/wiki/Technical_writer

    Technical writer. A technical writer is a professional information communicator whose task is to transfer information between two or more parties, through any medium that best facilitates the transfer and comprehension of the information. Technical writers research and create information through a variety of delivery media (electronic, printed ...

  4. User error - Wikipedia

    en.wikipedia.org/wiki/User_error

    Some support technicians refer to it as "biological interface error". The networking administrators' version is referring to the cause of a problem as a " layer 8 issue", referring to the "user" or "political" layer on top of the seven-layer OSI model of computer networking.

  5. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Norton named technical support scams as the top phishing threat to consumers in October 2021, having blocked over 12.3 million tech support scam URLs between July and September 2021. Response. Legal action has been taken against some companies carrying out technical support scams.

  7. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them. A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages ...

  8. Simplified Technical English - Wikipedia

    en.wikipedia.org/wiki/Simplified_Technical_English

    Simplified Technical English. ASD-STE100 Simplified Technical English (STE) is a controlled language designed to simplify and clarify technical documentation. It was originally developed during the 1980's by the European Association of Aerospace Industries (AECMA), at the request of the European Airline industry, who wanted a standardized form ...

  9. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Learn additional security features for AOL Mail. AOL Mail for Verizon Customers ยท Oct 28, 2023. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.