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The MSO is part of the Government's on-going efforts to improve the delivery of municipal services by various public agencies in Singapore. Municipal services are services that pertain to the upkeep and improvement of the living environment for residents and the general public. These include managing the cleanliness of public areas, maintenance ...
Parent agency. Ministry of Home Affairs. Website. www .ica .gov .sg. The Immigration and Checkpoints Authority ( ICA) is a law enforcement agency within the Ministry of Home Affairs (MHA), the border control agency responsible for frontline border control operations at air, sea and rail ports in Singapore. [1] ICA was formed on 1 April 2003 ...
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The National Council of Social Service ( NCSS) is a statutory board under the Ministry of Social and Family Development of the Government of Singapore . The organisation is the national coordinating body for Social Service Agencies (SSAs) in Singapore. SSAs sre non-profit organisation that provides welfare or social service to vulnerable or ...
Singapore Standards are nationally recognized documents, established by consensus. They are functional or technical requirements in the form of specifications for materials, product system or process, codes of practice, methods of test, terminologies and guides. Technical References (TR) are transition documents developed to help meet urgent ...
E-service (or eservice) is a highly generic term, usually referring to "The provision of services via the Internet (the prefix 'e' standing for ‘electronic’, as it does in many other usages), thus e-Service may also include e-Commerce, although it may also include non-commercial services (online), which is usually provided by the government.
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Electronic government (or e-government) essentially refers to "utilization of Information Technology (IT), Information and Communication Technologies (ICT s), and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector". [3]