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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Verizon Communications Inc., commonly known as Verizon (/ v ə ˈ r aɪ z ən /), is an American multinational telecommunications conglomerate. The company is incorporated in Delaware, and headquartered at 1095 Avenue of the Americas in Midtown Manhattan, New York City. Verizon's capital stock is a component of the Dow Jones Industrial Average.
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