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  2. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Cover letters are typically categorized according to two purposes: applying for a specific, advertised opening ('letter of application') expressing interest in an organization when the job seeker is uncertain whether there are current openings ('letter of inquiry'). [3] According to studies, a good cover letter should: be specific and up-to-date,

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    Résumé. An example of a résumé with a common format with the name John Doe. A résumé, sometimes spelled resume (or alternatively resumé ), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is ...

  5. Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.

  6. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    Employee handbook. An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know. It typically has three types of content: [1]

  7. Blue-collar worker - Wikipedia

    en.wikipedia.org/wiki/Blue-collar_worker

    A manual laborer at work in Barquisimeto, Venezuela. A blue-collar worker is a working class person who performs manual labor or skilled trades. Blue-collar work may involve skilled or unskilled labor. The type of work may involve manufacturing, warehousing, mining, excavation, carpentry, electricity generation and power plant operations ...

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