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2. Better Business Bureau - Wikipedia

   en.wikipedia.org/wiki/Better_Business_Bureau

   Better Business Bureau (BBB) is a private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 97 independently incorporated local BBB organizations in the United States and Canada , coordinated under the International Association of Better Business Bureaus ...

3. Consumer complaint - Wikipedia

   en.wikipedia.org/wiki/Consumer_complaint

   Consumer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

4. Better Business Bureau can help you resolve problems with ...

   www.aol.com/2010/04/10/better-business-bureau...

   I was talking recently to BBB spokeswoman Alison Southwick for another WalletPop story, and we drifted to another topic: the trend of banks being reported to the Better Business Bureau (complaints ...

5. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/2012/03/02/bbb-reveals-americas-most...

   Dig a bit deeper into the BBB's report and a picture emerges of which sorts of business are generating the most inquiries: Topping the list are roofers, with more than 3 million inquiries in 2011 ...

6. Seniors, Beware of These Scams - AOL

   www.aol.com/seniors-beware-scams-090000036.html

   Seniors tend to own their homes and have strong credit and ample savings, according to the FBI. They're also less likely to report fraud and tend to be less familiar with technology. Consequently ...

7. Complaint system - Wikipedia

   en.wikipedia.org/wiki/Complaint_system

   Complaint system. A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation ...

8. Cable and Satellite TV, Cell Phones Top List of BBB Complaints

   www.aol.com/2011/04/11/cable-and-satellite-tv...

   Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...

9. BBB National Programs - Wikipedia

   en.wikipedia.org/wiki/BBB_National_Programs

   BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.