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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
AppleCare+ is Apple 's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare). It allows the customer unlimited incidents of accidental damage with a deductible (which, like the price of ...
Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...
LONDON (Reuters) -Apple on Friday lost a bid to throw out a mass lawsuit valued at just under $1 billion, brought in London on behalf of more than 1,500 app developers over its App Store fees. The ...
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Litigation involving Apple Inc. The multinational technology corporation Apple Inc. has been a participant in various legal proceedings and claims since it began operation and, like its competitors and peers, engages in litigation in its normal course of business for a variety of reasons. In particular, Apple is known for and promotes itself as ...