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The National Database & Registration Authority (NADRA) ( Urdu: قومی مقتدرہِ اندراجات و معطیات) is an independent and autonomous agency under the control of the Interior Secretary of Pakistan that regulates Government Databases and statistically manages the sensitive registration database of all the National Citizens of ...
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Centralised Public Grievance Redress and Monitoring System. Public Grievances Redressal is one of the flagship initiatives for the reformation in governance started by the Indian central government through addressing the grievances of general public. It was created in June 2007 by the Department of Administrative Reforms & Public Grievances.
Tariq Malik is Technical Advisor of World Bank, advising countries on Digital Public Infrastructure (DPI), Digital ID and Identification for Development (ID4D Program). Prior to this, he was serving as the Chairman NADRA since 22 June 2021 for the second time, until he resigned on 13 June 2023 citing political polarization and instability. [2]
The Public Complaints Commission upholds human rights. It also serves as a watchdog and peoples' court where everyone can get social and administrative justice without being charged any fees. This reduces tension, discontent and even crime among the citizenry which may arise if people do not know where to air the grievances they have with ...
The authority opened an online complaint management system in 2022, allowing citizens to submit complaints through the internet. Following a memorandum of agreement signed in February 2023, government agencies were now required to respond to complaints of poor service submitted by citizens within 72 hours.
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since ...
A identity card entitles to a flood relief voucher. The Computerised National Identity Card ( CNIC) ( Urdu: قومی شناختی کارڈ) is an identity card with a 13-digit number available to all adult citizens of Pakistan and their diaspora counterparts, obtained voluntarily. It includes biometric data such as 10 fingerprints, 2 iris ...