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Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. [6] The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as "The Everything Store". [7]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Shanmugam Nagarajan. Headquarters. San Jose, California. Number of employees. 15,000 [1] Website. www.247.ai. [24]7.ai (full company name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service.
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