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  2. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  3. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

  4. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    Comparison of help desk issue tracking software. This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management . System.

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  6. Email tracking - Wikipedia

    en.wikipedia.org/wiki/Email_tracking

    Email tracking is a method for monitoring whether the email message is read by the intended recipient. [1] Most tracking technologies use some form of digitally time-stamped record to reveal the exact time and date when an email is received or opened, as well as the IP address of the recipient. Email tracking is useful when the sender wants to ...

  7. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational ... Microsoft launched a Patent Tracker. ... The DoJ had "changed data request rules on alerting the Internet users ...

  8. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...

  9. Jira (software) - Wikipedia

    en.wikipedia.org/wiki/Jira_(software)

    www .atlassian .com /software /jira. Jira ( / ˈdʒiːrə / JEE-rə) [4] is a proprietary product developed by Atlassian that allows bug tracking, issue tracking and agile project management. Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.