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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call ...

3. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies :

4. Call centre industry in India - Wikipedia

   en.wikipedia.org/wiki/Call_centre_industry_in_India

   A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...

5. Why can't overseas call centers do more to embrace ... - AOL

   www.aol.com/why-cant-overseas-call-centers...

   Opinion: We customers have one choice when call centers fail at customer service fails. We can switch to a company that provides better service.

6. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

7. One Night @ the Call Center - Wikipedia

   en.wikipedia.org/wiki/One_Night_@_the_Call_Center

   One Night @ the Call Center is a novel written by Chetan Bhagat, first published in 2005. [1] The novel revolves around a group of six call center employees working at a call center in Gurgaon, Haryana, India. The themes involve the anxieties and insecurities of the young Indian middle class, such as career, inadequacy, marriage, and family conflicts.