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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

4. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

5. Job Descriptions Decoded: Professional Network Support - AOL

   www.aol.com/2014/06/11/job-descriptions-decoded...

   Shutterstock (composite: Mack Gelber) When you apply for a job, be sure you take all of the various aspects of the job into account. If you're in a technical role, emphasize those skills, but if ...

6. Information systems technician - Wikipedia

   en.wikipedia.org/wiki/Information_systems_technician

   Description. Information systems technicians operate and maintain information systems, facilitating system utilization. In many companies, these technicians assemble data sets and other details needed to build databases. This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions.

7. Application analyst - Wikipedia

   en.wikipedia.org/wiki/Application_analyst

   Application analyst. In the US, an application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it ...