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  2. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

  3. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations. Given an effective and efficient customer support experience, customers tend to be loyal to the organization, which ...

  5. List of Facebook features - Wikipedia

    en.wikipedia.org/wiki/List_of_Facebook_features

    The news about Facebook's IPv6 support was expected; Facebook told Network World in February 2010, that it planned to support native IPv6 user requests "by the midpoint of this year". [172] In a presentation at the Google IPv6 Implementors Conference, Facebook's network engineers said it was "easy to make [the] site available on v6".

  6. AOL Mail

    mail.aol.com/?rp=webmail-std/en-us/basic

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. GitHub - Wikipedia

    en.wikipedia.org/wiki/Github

    GitHub (/ ˈ ɡ ɪ t h ʌ b /) is a developer platform that allows developers to create, store, manage and share their code.It uses Git software, providing the distributed version control of Git plus access control, bug tracking, software feature requests, task management, continuous integration, and wikis for every project. [6]

  8. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  9. Quora - Wikipedia

    en.wikipedia.org/wiki/Quora

    Quora is a social question-and-answer website and online knowledge market headquartered in Mountain View, California.It was founded on June 25, 2009, [5] and made available to the public on June 21, 2010. [6]