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[177] [178] A common theme of these letters is Bezos's desire to instill customer-centricity (in his words, "customer obsession") at all levels of Amazon, notably by making all senior executives field customer support queries for a short time at Amazon call centers. He also read many emails addressed by customers to his public email address. [179]
List of Amazon locations. hide. Amazon's Day 1 building in Seattle. Doppler building in Seattle. re:Invent in Seattle. Amazon Spheres in Seattle. Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,600,000 employees ...
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
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Andy Jassy. Andrew R. Jassy (born January 13, 1968) [5] is an American business executive who is the president and chief executive officer (CEO) of Amazon. Before being appointed by Jeff Bezos and the Amazon board during the fourth quarter of 2020, [6][7] Jassy had been the SVP and CEO of Amazon Web Services from 2003 to 2021.