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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Sign in to AOL Mail, a free and secure email service with advanced settings, mobile access, and personalized compose. Get live help from AOL experts if needed.
If you're a Verizon migrated user and want to continue using your POP3 configured client, you'll need to update your client with POP3 settings. IMAP is a method used to retrieve emails from a mail server. Your messages are stored on the server, and each time you check your inbox, the email client contacts the server to get your messages.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
If you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, and you did not tick the preference checkbox "Send password reset emails only when both email address and username are provided", then you can go to the login screen and click 'Reset your password'.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!