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Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
If you've received an attachment in your email you want to save, you can download the file right to your computer. Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors.
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Best of all, your favorites are automatically stored on the AOL service. Access them no matter where you sign on, even if you're on a friend's computer. If you choose, you can store your favorites only on your computer (not on the AOL service), and they will not be accessible when you sign on from any other computer.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.