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2. ChatGPT - Wikipedia

   en.wikipedia.org/wiki/ChatGPT

   ChatGPT can generate human-like conversational responses and enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. [4] It is credited with accelerating the AI boom , which has led to ongoing rapid investment in and public attention to the field of artificial intelligence (AI). [ 5 ]

3. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   In telecommunications, an audio response unit (ARU) (often included in IVR systems) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day. ARUs increase the ...

4. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Recently, the emergence of recent artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. [4] [5] [6]

5. Get Support-AOL Help

   help.aol.com/contact

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Telecommunications relay service - Wikipedia

   en.wikipedia.org/wiki/Telecommunications_relay...

   A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.

7. Snapchat - Wikipedia

   en.wikipedia.org/wiki/Snapchat

   Snapchat is an American multimedia instant messaging app and service developed by Snap Inc., originally Snapchat Inc.One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

8. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.

9. First Call Resolution - Wikipedia

   en.wikipedia.org/wiki/First_Call_Resolution

   Ideally, the FCR definition means no repeat calls or contacts are required from the initial call or contact reason from a customer perspective. The difference between First Call Resolution and First Contact Resolution is the contact channels measured for FCR (e.g., interactive voice response, chat, email, website, call center).