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A Coinbase user thought he called customer support. Instead he lost $100,000 in 20 minutes to scammers ... he saw an ad that prominently displayed a customer service phone number. Upon calling it ...
Coinbase. Coinbase Global, Inc., branded Coinbase, is an American publicly traded company that operates a cryptocurrency exchange platform. Coinbase is a distributed company; all employees operate via remote work. It is the largest cryptocurrency exchange in the United States in terms of trading volume. [4]
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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
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[24] [25] The pop-up instructs the victim to call the scammers via a phone number to "fix the error". Technical support scams can also be initiated via cold calls. These are usually robocalls which claim to be associated with a legitimate third party such as Apple Inc..