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Learn about the procedure for assigning workers or vehicles to customers in various industries, such as taxicabs, couriers, and home services. Compare different manual and computer-aided systems for tracking the status of resources in a dispatched fleet.
Learn about the history, functions, and types of emergency medical services (EMS) that provide urgent pre-hospital care and transport for serious illness and injuries. Find out how EMS vary across the world and what qualifications and skills are required for EMS personnel.
Learn about the history, role and methodology of emergency medical dispatchers, who provide assistance and instructions by voice to medical callers before EMS arrival. Find out how they use standard protocols, computer-aided dispatch and pre-arrival instructions to save lives.
The transportation dispatcher must communicate in a variety of ways, using a lot of different devices. In addition, he or Job Descriptions Decoded: Transportation Dispatcher
FDNY EMS is a division of the New York City Fire Department in charge of emergency medical services for the city. It operates ambulances, haz-tac units, rescue units, and other specialized vehicles, and provides training, dispatch, and medical control.
Learn what an ambulance is, how it evolved from ancient times to modern days, and what kinds of ambulances exist for different purposes and situations. Find out the origin of the word ambulance, the functions and features of various ambulance vehicles, and the examples of ambulance services around the world.
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