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If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device.
Use an app password If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app.
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...
Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Use AOL Mail in an app with 2-step verification enabled Enabling 2-step verification gives your account an extra layer of security. When you access your account through a 3rd party app, though, you'll need to generate an app password for each device you use
If the AOL app isn't working on your mobile device, don't get frustrated. Discover how to fix your app with some simple troubleshooting steps.
Use Autofill to save your username, password, and other info Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings.