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2. Customer retention - Wikipedia

   en.wikipedia.org/wiki/Customer_retention

   The measurement of customer retention should distinguish between behavioral intentions and actual customer behaviors.The use of behavioral intentions as an indicator of customer retention is based on the premise that intentions are a strong predictor of future behaviors, such that customers who express a stronger repurchase intention toward a brand or firm will also exhibit stronger ...

3. Navy Federal Credit Union - Wikipedia

   en.wikipedia.org/wiki/Navy_Federal_Credit_Union

   Ranked #1 for Customer Experience Among Multichannel Banks/Credit Unions in Forrester’s 2021 US Customer Experience (CX) survey [35] Ranked #1 for Customer Experience Among Credit Card Issuers in Forrester’s 2021 US Customer Experience (CX) survey; Received the highest score in the J.D. Power 2021 U.S. Consumer Financing Satisfaction Study [36]

4. Instant messaging - Wikipedia

   en.wikipedia.org/wiki/Instant_messaging

   Instant messaging (IM), sometimes also called "messaging" or "texting", consists of computer-based human communication between two users (private messaging) or more (chat room or "group") in real-time, allowing immediate receipt of acknowledgment or reply.

5. Skype - Wikipedia

   en.wikipedia.org/wiki/Skype

   Skype allows these registered users to communicate through both instant messaging and voice chat. Voice chat allows telephone calls between pairs of users and conference calling and uses proprietary audio codec. Skype's text chat client allows group chats, emoticons, storing chat history, and editing of previous messages. Offline messages were ...

6. Lucas Kunce - Wikipedia

   en.wikipedia.org/wiki/Lucas_Kunce

   In 2007, Kunce joined the United States Marine Corps as a judge-advocate (military lawyer) in the Judge Advocate division. [13] He served a tour in Iraq, leading a police training team in the Sunni Triangle, and two tours in Afghanistan, during which he deployed on special-operations task forces, learned Pashto, worked with Afghan national security forces, and interviewed members of the ...

7. WeChat - Wikipedia

   en.wikipedia.org/wiki/WeChat

   WeChat supports different instant messaging methods, including text messages, voice messages, walkie talkie, and stickers. Users can send previously saved or live pictures and videos, profiles of other users, coupons, lucky money packages, or current GPS locations with friends either individually or in a group chat.