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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

3. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

4. AI for small business: The 7 tools you need to make work easier

   www.aol.com/ai-small-business-7-tools-143000925.html

   2. Chatbots for immediate customer service information. Enhance your customer support and customer experience with AI assistant chatbots. These smart bots can free up your time to focus on more ...

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

6. Hardinge sells assets, but Horseheads facility to remain open ...

   www.aol.com/hardinge-sells-assets-horseheads...

   "To support our growth initiatives, we are actively recruiting many positions that include machinists, buyers, customer service, manufacturing engineers, design engineers, operation managers, as ...

7. Emotional labor - Wikipedia

   en.wikipedia.org/wiki/Emotional_labor

   Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...