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v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
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Usage [ edit] This template can be used on personal CSD logs often created by the Twinkle feature to easily denote that the page is a blue link because it was refunded per the CSD: G13 guideline . {{Refund log}} Example: Refunded per G13: Draft:Magnetic Gear: CSD G13 ( { { db-afc }} ); notified Ozykiss ( talk · contribs) 01:23, 19 February ...
Call logging software. The goal of the call logging software is to interpret the raw CDR data and produce graphical and summarizing reports. Call logging software packages differ in the sizes of PBX systems that they can support, from hundreds of extensions to hundreds of thousands of extensions. They also differ in the capability of logging ...
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Call detail record. A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such ...