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Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. The first thing place to check if you're missing mail is to check your other folders.
Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Missing one of your emails is annoying, especially the ones important for you and it could lead to a lot of frustration. Learn what are the primary reasons why your email might be hard to find and suggestions on how to handle each situation.
Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
Why can't I send mail to AOL Mail users? If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
How can I tell why a message I sent failed to be delivered? The most common reason for a failed delivery is that the email address entered isn't valid. If the delivery failure message says the account doesn't exist double check the spelling of the address you entered. A single misplaced letter could cause a delivery failure. If the message keeps getting bounced back, make sure the account is ...
AOL Mail gives you the personalized mail experience you've always wanted. Learn how to update your settings to make AOL Mail look and feel exactly how you need it.
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