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According to Ofcom, [72] UK consumers paid around £1.9 billion for calls to non-geographic numbers in 2009. Clients are attracted to 084 and 087 numbers because per minute revenue is generated for them from each call, and call queuing is permitted. Call centres may generate very high revenue from high call volumes.
Free to call from landline, and was up to 40p per minute from mobile, until July 2015 when calls to 080 numbers from mobiles became free. Calls to certain charity and similar services were always free from most mobiles. 0808 9xx xxxx numbers are used by freephone internet services. 0800 xxx xxxx; 0808 xxx xxxx
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.
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Before the UK Calling changes, calls to ‘Freephone’ numbers were generally free when called from a landline, however mobile users were usually charged for calling them. The 1 July legislation made all calls to 0800 and 0808 numbers free for consumers to dial from mobile phones, just as they are from landlines. [7]
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999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022.
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