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AOL Desktop Gold is included at no additional cost with your membership. 1. Sign in to your MyBenefits page. 2. Under 'All Products' scroll to 'AOL Desktop Gold'.
Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @verizon.net, and that the SSL encryption is enabled for incoming and outgoing mail.
Keep in mind, once you remove the username, any data stored for that name on your computer will be deleted, though the actual account may still exist. 1. Click Settings. 2. Click Manage users in the General tab. 3. Select the username you want removed. 4. Click Remove. 5. Click Remove again, then Continue to confirm you really want to remove ...
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Check your display name: If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured.
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.