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  2. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call. This can include telephone calls made from pay phones, calls placed station-to-station, person-to-person, or collect, third-number calls, calls billed to credit cards, and certain international calls which cannot be dialed directly.

  3. Directory assistance - Wikipedia

    en.wikipedia.org/wiki/Directory_assistance

    In this case, AT&T Illinois bills the call. 411 NDA: National Directory Assistance. 411 is dialed and the operator is requested to search for a listing in an area code not local to the caller. For example: The caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 213 (Los Angeles, California). In ...

  4. North American Numbering Plan - Wikipedia

    en.wikipedia.org/wiki/North_American_Numbering_Plan

    International access. 011. List of dialing codes. The North American Numbering Plan (NANP) is a telephone numbering plan for twenty-five regions in twenty countries, primarily in North America and the Caribbean. This group is historically known as World Zone 1 and has the telephone country code 1. Some North American countries, most notably ...

  5. Long-distance calling - Wikipedia

    en.wikipedia.org/wiki/Long-distance_calling

    In the call, Friday calls a long-distance operator in Los Angeles and gives the name and number of the called party. The operator then calls a rate-and-route operator, who responds that the call should be routed through Salt Lake City and Mount Pleasant, Utah, and that the rate-step for the call is 140. The long-distance operator would mark her ...

  6. Collect call - Wikipedia

    en.wikipedia.org/wiki/Collect_call

    A collect call in Canada and the United States, known as a reverse charge call in other parts of the English-speaking world, is a telephone call in which the calling party wants to place a call at the called party 's expense. Collect calls were originally only possible as an operator-assisted call, but with the introduction of computer -based ...

  7. Direct distance dialing - Wikipedia

    en.wikipedia.org/wiki/Direct_Distance_Dialing

    The first direct-dialed long-distance telephone calls were possible in the New Jersey communities of Englewood and Teaneck.Customers of the ENglewood 3, ENglewood 4 and TEaneck 7 exchanges, who could already dial telephone numbers in the New York City area, could place calls to eleven major cities across the United States by dialing the three-digit area code and the seven-digit directory number.

  8. International operator services - Wikipedia

    en.wikipedia.org/wiki/International_operator...

    International operator services (IOS) allow travelers to place an international call using a live telephone operator who speaks their language and accepts all forms of payment for connecting the call from anywhere in the world, to anywhere in the world. This specialty form of operator services uses collect call billing as well as credit card ...

  9. Switchboard operator - Wikipedia

    en.wikipedia.org/wiki/Switchboard_operator

    The role of the switchboard and operator was important because they were responsible for connecting callers with the correct party and ensuring that calls were completed correctly. They also provided assistance with making long-distance calls, directory assistance, and other services related to the use of the telephone network.

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