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  2. Camunda - Wikipedia

    en.wikipedia.org/wiki/Camunda

    Camunda 8 is a cloud-native solution based on the Zeebe orchestration and decision engine, which is developed and supported in parallel with Camunda 7. Zeebe uses Event Stream Processing (ESP) to enable high-performance process automation. Developers can interact with Zeebe via clients written in Java, Go and various other programming languages.

  3. Collaborative workflow - Wikipedia

    en.wikipedia.org/wiki/Collaborative_workflow

    Collaborative workflow is the convergence of social software with service management (workflow) software. As the definition implies, collaborative workflow is derived from both workflow software and social software such as chat, instant messaging, and document collaboration.

  4. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

  5. Workflow management system - Wikipedia

    en.wikipedia.org/wiki/Workflow_management_system

    This is the basic function of a WfMS. It conduces to the routing of the flow of information or document flow, it transmits the information from one work item to the next one. This feature will not respond to exceptional circumstances. Distribution system (cox) This function is an expansion. It detects exceptional circumstances and transmits the ...

  6. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow. ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P ...

  7. Pegasystems - Wikipedia

    en.wikipedia.org/wiki/Pegasystems

    pega.com. Pegasystems Inc. (Pega) is an American software company based in Cambridge, Massachusetts, and founded in 1983. [4] The company has been publicly traded since 1996 as PEGA (NASDAQ). [5] Pega is a low-code platform for workflow automation and generative AI -powered decisioning that helps businesses move towards becoming autonomous ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Workflow technology - Wikipedia

    en.wikipedia.org/wiki/Workflow_technology

    Workflow technology is a field of software products designed to improve the design of information systems. It involves use of workflow engine, also known as an orchestration engine, to execute models of processes. [1] The models can be edited by persons not experienced in programming (e.g. managers) using workflow editors.

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