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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode.If this isn’t successful, use webmail or the official AOL App to access your email.
After migrating your Verizon.net email to AOL Mail, follow the steps below to set up your 3rd party client. Be aware some sections will link off to the client's help page and they won't be able to answer questions about AOL Mail settings, or your Verizon.net username or password.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
After migrating your Verizon.net email to AOL Mail, follow the steps below to update your settings based on your email client. Be aware some sections will link to the client's help page, and they can't answer questions about AOL Mail settings, or your Verizon.net username or password.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Your account will be reactivated if you sign in to it within 30 days of closing it, with longer hold periods for accounts registered in Australia, India, or New Zealand (90 days), and Brazil, Hong Kong, or Taiwan (180 days).
Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.