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You may encounter another verification step when signing into your AOL account. Learn what can cause these prompts and what to expect.
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
When logging into a site supporting Authenticator (including Google services) or using Authenticator-supporting third-party applications such as password managers or file hosting services, Authenticator generates a six- to eight-digit one-time password which users must enter in addition to their usual login details.
2-Step Verification with a Security Key A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key.
When you log into your bank, credit card, or other online account (Amazon, your health insurance website, etc.), you might receive a text message or email containing a verification code.
AOL Mail offers a free email service with customizable themes, tabs, and document views to enhance your inbox experience.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.