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  1. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    A call center in Lakeland, Florida. Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat.

  2. Apple certification programs - Wikipedia

    en.wikipedia.org/wiki/Apple_certification_programs

    Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers ...

  3. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Annual Support Plan. $139.99/yr Save $15.89 per year. Our best value! Get a full year of tech support for nearly any issue on multiple computers and devices. Annual Plan.

  4. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  5. Want To Get A Job At Apple? Here's How - AOL

    www.aol.com/2012/08/17/apple-is-hiring-now-the...

    Working at Apple may not be exactly like that, but it's probably the closest you can get. Apple is hiring for a whole host of ... For premium support please call: 800-290-4726 more ways to reach us.

  6. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.