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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Comcast Brings Small Business Owners in Florida 24X7 ... - AOL

    www.aol.com/2012/10/01/comcast-brings-small...

    Comcast Brings Small Business Owners in Florida 24X7 Customized Technical Support Business Class Signature Support Provides Small Businesses with Technical Assistance and Equipment Protection ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Contracting Officer's Technical Representative - Wikipedia

    en.wikipedia.org/wiki/Contracting_Officer's...

    A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...

  6. Here are 7 job description samples that are sure to get you ...

    www.aol.com/finance/7-job-description-samples...

    Responsibilities: Respons to customer questions and queries by email, chat, phone, or social media. Working together with your manager to resolve critical issues quickly. ... For premium support ...

  7. Comcast - Wikipedia

    en.wikipedia.org/wiki/Comcast

    Comcast Corporation (simply known as Comcast, and formerly known as American Cable Systems and Comcast Holdings ), [note 1] incorporated and headquartered in Philadelphia, is an American multinational telecommunications and media conglomerate. [8] The corporation is the second-largest broadcasting and cable television company in the world by ...

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