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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The Apple Remote is a remote control introduced in October 2005 by Apple Inc. for use with a number of its products with infrared capability. It was originally designed to control the Front Row media center program on the iMac G5 and is compatible with many subsequent Macintosh computers. The first three generations of Apple TV used the Apple ...
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple Remote Desktop ( ARD) is a Macintosh application produced by Apple Inc., first released on March 14, 2002, that replaced a similar product called Apple Network Assistant. [1] Aimed at computer administrators responsible for large numbers of computers and teachers who need to assist individuals or perform group demonstrations, Apple Remote ...
The iPhone 7 and iPhone 7 Plus are smartphones that were designed, developed, and marketed by Apple Inc. They are the tenth generation of the iPhone.They were announced on September 7, 2016, at the Bill Graham Civic Auditorium in San Francisco by Apple CEO Tim Cook, and were released on September 16, 2016, succeeding the iPhone 6, iPhone 6 Plus, iPhone 6S and iPhone 6S Plus as the flagship ...
Google Assistant running on a Pixel XL smartphone. A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...
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