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Check your account email client One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.
If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
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