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One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Learn how to sync AOL Mail with a third-party app, using POP or IMAP, to send and receive emails in the app or download a copy of your email.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
Outlook.com, formerly Hotmail, is a free personal email service offered by Microsoft. This includes a webmail interface featuring mail, calendaring, contacts, and tasks services. Outlook can also be accessed via email clients using the IMAP or POP protocols.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.