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Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
Popular Products. Account; AOL Mail; AOL Desktop Gold; AOL App for iOS; AOL App for Android; Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.
Absolutely! It's quick and easy to sign up for a free AOL account. With your AOL account you get features like AOL Mail, news, and weather for free!
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
It was just after 8 p.m. when Marjorie May got a message on Facebook from her niece, Emma Kangas, saying "I need your help." May froze. Her niece had moved into her home several months earlier.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.