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    livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...

  4. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.

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  7. LiveChat Software - Wikipedia

    en.wikipedia.org/wiki/Livechat_Software

    LiveChat Software. LiveChat Software ( WSE: LVC) [4] is a customer service software company and developer of LiveChat software as a service -based help desk software and online chat software for e-commerce sales, customer support, and lead generation . The company has offices in Wrocław, Poland, and Boston, Massachusetts, United States.

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