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Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. During 2011, the bank put aside £538m to cover claims from customers for the misselling of payment protection insurance (PPI).
Santander Bank, N. A. Santander Bank, N. A. ( / ˌsɑːntɑːnˈdɛər /) is an American bank operating as a wholly-owned subsidiary of the Spanish Santander Group. It is based in Boston and its principal market is the northeastern United States. It has $57.5 billion in deposits, operates about 650 retail banking offices and over 2,000 ATMs ...
Banco Santander S.A. doing business as Santander Group (UK: / ˌ s æ n t ən ˈ d ɛər,-t æ n-/ SAN-tən-DAIR, -tan-, US: / ˌ s ɑː n t ɑː n ˈ d ɛər / SAHN-tahn-DAIR, Spanish: [ˈbaŋko santanˈdeɾ]), is a Spanish multinational financial services company based in Madrid and Santander in Spain.
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The Santander Consumer Bank AG is a German Credit Institution in the legal form of a corporation with headquarters in Mönchengladbach. It is a wholly owned subsidiary of the Spanish Banco Santander S.A. The Santander Group is one of the largest banks in the world with over 133 million customers [2] and presence in more than 40 countries.